Shipping & Returns

  • SHIPPING POLICY

  • RETURN POLICY

  • Standard Shipping

    Infiore.net ships orders via UPS with exceptions listed below. FREE standard shipping within the U.S. territories (excluding Puerto Rico) is applied to all orders $100 or more. (For international orders see “International Customers” below).

    Orders are processed and shipped from the West Coast within 1-2 business days. We cannot guarantee date of arrival with our free shipping option and orders typically take 1-7 business days to arrive once processed and shipped.

    *Orders over $250 USD require a signature for delivery. You may opt out of the signature requirement by including a note with your order or by sending an email to shop@infiore.net. If you opt out of the signature requirement In Fiore is not responsible for loss, damage or theft.

    Expedited Shipping:

    Infiore.net offers UPS 2Day and UPS Standard Overnight shipping options. To process the same day orders must be placed by 1 pm PST. Orders placed after this time will be shipped the next business day.

    International Customers:

    We have found shipping internationally to be cost prohibitive and at times unreliable. Should you choose to place an international order with us, kindly note that import duties, taxes, and delays due to international customs issues are not the responsibility of In Fiore. We recommend checking with your country’s customs office to determine what these additional costs will be before placing your order as we are unable to provide returns or refunds due to customs delays, holds, taxes, or fees.

    International orders are shipped via DHL Express and typically arrive in 3-5 business days once processed and shipped if there are not customs issues.  Current international shipping costs determine our shipping rate.

    International Stockists:
    If you are in the EU please consider placing your order with one of our online international stockists:

    GERMANY
    Niche Beauty Hamburg (Online Only)
    Organic Luxury Munich

    CZECH REPUBLIC
    Ingredient Store Prague

    ITALY
    Muse & Herione Modena (Online Only)

    SPAIN
    jcApotecari Barcelona
    Crämm Valencia

    FINDLAND
    Liinu’N Organic Beauty Oslo

    SWITZERLAND
    Kultkosmetik St. Gallen

  • P.O. Boxes & Military Installations:
    Orders shipping to P.O. Boxes and military installations will be shipped via U.S. Postal Service Priority Mail with tracking information. Delivery times vary depending on destination.

    INTERNATIONAL ORDERS

    All International orders are final sale.

    SKINCARE

    In Fiore accepts returns on most unused products within 10 days of receipt of purchase for refund or store credit. Please contact us or send an email to shop@infiore.net to resolve any discrepancies within 5 days of receipt of purchase. We do not accept returns on used or opened items. Returns must be shipped back in their pristine condition (unopened and unused) and in original packaging. Shipping charges will not be refunded and a 25% restocking fee applies. Special sales items, percentage off discounts, solid perfumes, body balms, travel sets, limited editions, and promotional items are final sale. Returns and must be authorized in advance. Contact us or send an email to shop@infiore.net.

    FRAGRANCE

    Unfortunately and without exception In Fiore does not accept returns or exchanges of solid perfumes and body balms. If you are not familiar with our fragrance collections, we recommend you contact us at shop@infiore.net for guidance with your selection. We do not send samples of fragrance.