Shipping & Returns
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SHIPPING POLICY
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RETURN POLICY
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Standard Shipping
Infiore.net ships orders via UPS with exceptions listed below. FREE standard shipping within the U.S. territories (excluding Puerto Rico) is applied to all orders $100 or more. (For international orders see “International Customers” below).
Orders are processed and shipped from the West Coast within 1-2 business days. We cannot guarantee date of arrival with our free shipping option and orders typically take 1-7 business days to arrive once processed and shipped.
*Orders over $250 USD require a signature for delivery. You may opt out of the signature requirement by including a note with your order or by sending an email to shop@infiore.net. If you opt out of the signature requirement In Fiore is not responsible for loss, damage or theft.Expedited Shipping:
Infiore.net offers UPS 2Day and UPS Standard Overnight shipping options. To process the same day orders must be placed by 1 pm PST. Orders placed after this time will be shipped the next business day.
International Customers:
We have found shipping internationally to be cost prohibitive and at times unreliable. Should you choose to place an international order with us, kindly note that import duties, taxes, and delays due to international customs issues are not the responsibility of In Fiore. We recommend checking with your country’s customs office to determine what these additional costs will be before placing your order as we are unable to provide returns or refunds due to customs delays, holds, taxes, or fees.
International orders are shipped via DHL Express and typically arrive in 3-5 business days once processed and shipped if there are not customs issues. Current international shipping costs determine our shipping rate.
INTERNATIONAL STOCKISTS:
If you are in the EU please consider placing your order with one of our online international stockists:AUSTRALIA
Melanie Grant Studio Sydney(Retail and Spa)
Melanie Grant Studio Melbourne (Retail and Spa)
Melanie Grant Skincare Edit (Online Only)
CZECH REPUBLIC
Ingredients Store Prague
FINLAND
Liinu’n Organic Beauty Helsinki
FRANCE
Le Bon Marché Rive Gauche Paris
Ecocentric Lyon
GERMANY
Ka De We Berlin
Niche Beauty Hamburg (Online Only)
Organic Luxury Munich
ITALY
Muse & Heroine Modena (Online Only)
NORWAY
Crush Concept Oslo
POLAND
Mood Scent Bar Warsaw
SPAIN
WOW Superfuture Madrid
jcApotecari Barcelona
Crämm Valencia
SWITZERLAND
Mooi Natural Beauty Zürich -
ALL SALES ARE FINAL
Please note all sales are final. Due to the high price of our materials and labor, In Fiore does not accept returns or exchanges unless the product was damaged in transit or the incorrect item was shipped.